01This agreement
These terms are the agreement between you and Catch a Cast for your use of our website and services. By creating an account or using the site, you accept them. If you are agreeing on behalf of a company, organisation or tournament, you confirm you are allowed to bind it.
Our Privacy Policy forms part of these terms and explains how we handle your personal information.
02What Catch a Cast is - and is not
We are a marketplace and a set of tools. We help organisers find casters, agree a brief, track a booking, issue an invoice and record what happened. That is the whole of our role.
We are not a party to the booking. The agreement to cast an event is between the organiser and the caster. We are not an employer, agent, broker or representative of either side, we do not supervise or guarantee the work, and we do not hold or handle your money. We do not verify every claim on a profile, so use your own judgement, read reviews, and ask questions before you commit.
03Your account
You must be 18 or older to hold an account. Keep your details accurate and your sign-in secure - anything done from your account is treated as done by you. Tell us at support@catch-a-cast.com if you think someone else has access to it.
One person, one account. You can switch an account between member and caster from your profile, and your caster details are kept if you switch back. Do not impersonate anyone, claim credits or broadcasts that are not yours, or create an account to get around a suspension.
04If you are a caster
By listing on Catch a Cast you agree to:
- Keep your profile honest - your games, languages, experience, broadcast history and rates.
- Keep your availability current, so organisers are not briefing you for days you cannot work.
- Respond to booking requests, and accept or decline rather than leaving them hanging.
- Turn up prepared for gigs you accept, and deliver what the brief describes.
- Invoice accurately, and handle your own tax. You are an independent contractor: Catch a Cast does not withhold or pay tax, VAT, UIF or anything else on your behalf.
If something goes wrong and you cannot make a booking, say so as early as you can. Where you can, use the referral tool to hand the gig to a connected co-caster so the organiser is not left without a voice.
05If you are an organiser
When you book a caster you agree to:
- Brief the event accurately - dates, hours, games, format, role, and where and how it is broadcast.
- Pay the agreed amount on the terms of the invoice the caster issues, including any deposit.
- Give the caster what they need to do the job: schedules, comms, brackets, team information and access.
- Respect the scope you agreed. Extra days, extra hours or an extra role are a new agreement, not a favour.
06Bookings and casting calls
A booking request is an offer. It becomes an agreement between the two of you when the caster accepts it. A casting call works the same way: applications are offers, and hiring an applicant creates a normal booking.
The details captured on the booking - dates, hours, rate, role and any notes - are what we treat as the agreed scope. If you change something, change it on the booking too, so both sides and any later dispute have one version of the truth.
07Fees, invoices and payments
Catch a Cast is free to use. Browsing, profiles, messaging, casting calls and booking management cost nothing, and we take no commission on what you earn or spend.
Payment happens directly between organiser and caster. After accepting a brief, the caster issues a numbered invoice on the booking showing the total, what is due now, whether that is a deposit or the full amount, and the bank account to pay. The organiser pays by EFT and the caster confirms the payment on the booking.
Because we never hold the money, we cannot reverse a payment, release a deposit or issue a refund. Those are matters between you and the other party, on the terms you agreed.
If we ever introduce a paid feature, we will say so clearly and you will have to opt into it before you are charged anything.
08Cancellations, no-shows and disputes
Cancellation and refund terms are whatever the organiser and caster agreed - set them out on the booking or the invoice before money moves. Cancel as early as you reasonably can, and update the booking so the record matches reality.
Disputes are between the two of you to resolve, and we encourage you to settle them in the booking thread where there is a written record. We can provide the booking, invoice and message records to the people involved, and we may act on the platform side - removing content, or suspending an account with a pattern of no-shows or non-payment - but we cannot arbitrate your contract or compel a payment.
09Reviews, ratings and levels
Reviews can only be left against a real, completed booking, and each booking gets one. Levels and co-casting credits are calculated from paid gigs, reviews and ratings. They cannot be bought, traded or negotiated.
Write reviews honestly and about the work. We may remove a review that is abusive, defamatory, irrelevant, contains personal information, or is an attempt to extort a discount or a better rating - but we will not remove a review simply because it is unflattering.
10Your content
Your profile, photos, VOD links, broadcast history, casting calls, messages and reviews stay yours. By posting them you give us a non-exclusive, royalty-free licence to host, display and share them for the purpose of running and promoting Catch a Cast - for example showing your profile in search results, in a roster, or in a social preview card.
Only post what you have the right to post. Do not upload someone else's footage, artwork or branding without permission, and do not claim a broadcast you were not part of. We will remove content that infringes someone's rights - tell us at support@catch-a-cast.com if that is yours.
11Acceptable use
Do not use Catch a Cast to:
- Harass, threaten, defame or discriminate against anyone.
- Post unlawful, hateful or sexually explicit content, or anything involving minors.
- Spam, bulk-message, scrape, or harvest contact details from profiles.
- Misrepresent who you are, what you have cast, or what an event pays.
- Break the platform: probing security, bypassing limits, or automating access without our permission.
Use the casting callsboard and the messaging tools for real work. Fake listings waste other people's time and will get an account removed.
12Feedback you send us
If you send a bug report, feature request or any other suggestion, we may use it to improve the platform without owing you payment, credit or confidentiality. We will not publish your report publicly, and it is handled under our Privacy Policy like anything else you send us.
13The service itself
Catch a Castis a young platform and still changing. We add, alter and occasionally retire features, and there will be downtime for maintenance and the odd bug. We provide the service "as is" and do not promise it will be uninterrupted, error-free, or that it will win you bookings.
We may suspend or close an account that breaks these terms, puts other users at risk, or is used fraudulently. Where it is reasonable to do so, we will tell you why and give you a chance to respond. You can delete your own account at any time from your profile settings - settle any booking that is still in progress first.
14Limits of our responsibility
To the fullest extent the law allows, Catch a Cast, its owners and its staff are not liable for anything arising out of a booking between users: work not delivered, invoices not paid, events cancelled, lost profit, lost opportunity or reputational harm. Our total liability to you for any claim connected to the platform is limited to the amount you have paid us, which - while the platform is free - is nil.
Nothing here excludes liability that cannot lawfully be excluded, including under the Consumer Protection Act, 2008, and nothing limits your statutory rights as a consumer.
You agree to cover us against claims brought by someone else because of content you posted, a booking you entered into, or your breach of these terms.
15Governing law
These terms are governed by the laws of the Republic of South Africa, and the South African courts have jurisdiction over any dispute about them. Talk to us first at support@catch-a-cast.com - most things are sorted out faster that way than in a courtroom.
16Changes to these terms
We update these terms as the platform grows. The date at the top always reflects the current version, and if a change materially affects your rights we will tell you in-app or by email before it takes effect. Continuing to use Catch a Cast after that means you accept the updated terms.
